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ContactPro WebReporter

ContactPro Analytics & Web Reporter

WEB Reporter from the ContactPro Analytics family is a Web-based tool that enables managers and supervisors to access reports via Internet browser - anytime and anywhere. Some contact center information has to be available up-to-date, immediately and comprehensible at one glance so that management decisions can be made. Even if managers and supervisors are not on site. The Web-based WEB Reporter tool gives them immediate access to realtime reports on all relevant omni-channel contact center data - via mobile devices such as smartphones or tablet PCs.

   >>download as PDF


   ContactPro WEB Reporter features:

  • Realtime and historical reports
  • Selectable category
  • Role-based
  • Display of data or graphics
  • Standard browser
  • Optimized for mobile devices






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